PlayOJO Cookie Policy

At PlayOJO, we use cookies and similar technologies to make your time with us safer, smoother and more personal. This PlayOJO Cookie Policy explains what cookies are, why we use them across our website and PlayOJO app, and how you can manage your preferences. By continuing to use PlayOJO Casino, you agree to our use of cookies as described below, unless you choose to disable them through your browser or device settings.

What Are Cookies?

Cookies are small text files that are placed on your computer, tablet or mobile device when you visit a website. They allow us to recognise your device, remember your preferences and understand how you interact with Play OJO. Cookies do not harm your device and cannot access other files stored on it. We also use similar technologies such as pixels, web beacons and local storage, which we refer to collectively as "cookies" throughout this policy.

Why We Use Cookies at PlayOJO

We rely on cookies for a number of important reasons. They help us keep your PlayOJO login secure, remember your game preferences, and ensure that our website and PlayOJO app function correctly. We also use cookies to measure how players use our casino, bingo rooms and promotions, so that we can continually improve our offering.

• We use cookies to keep you signed in during your PlayOJO Casino login session, so you do not have to re-enter your details every time you move between pages.
• We use cookies to remember your settings, such as preferred currency, language and sound preferences.
• We use cookies to detect and prevent fraud, unauthorised access and abuse of our Fair Play Policy.
• We use cookies to analyse traffic and performance, helping us understand which PlayOJO slots, bingo rooms and promotions are most popular.
• We use cookies to personalise content, including tailored Kickers, offers and any playojo bonus code or play ojo kicker code you may be eligible for.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our website and PlayOJO app to work properly. Without them, features such as your PlayOJO login, secure payment processing and withdrawal requests could not function. We do not require your consent to use essential cookies, as our services cannot operate without them.

Performance and Analytics Cookies

We use these cookies to collect information about how visitors use PlayOJO, including which pages are visited most often and whether players encounter error messages. This data helps us understand player behaviour and improve our platform, our promotions and our support services, including our playojo live chat function.

Functionality Cookies

These cookies allow us to remember choices you make, such as your username, preferred games or the region you play from. They may also be used to recognise repeat visitors and provide a more tailored experience when you return to Play OJO Casino.

Targeting and Advertising Cookies

We, and our advertising partners, use these cookies to deliver marketing content that is relevant to your interests, both on our own website and on third-party sites. These cookies help us measure the effectiveness of our campaigns and may be used to show you information about PlayOJO free spins, a playojo no deposit bonus, or other current promotions.

Cookies on the PlayOJO App

If you use our PlayOJO casino app on iOS or Android, similar technologies to cookies are used to remember your login details, store your gameplay preferences and keep your session secure. These technologies work in much the same way as browser cookies and are covered by this policy. We recommend reviewing your device settings if you wish to manage app-based tracking separately from browser cookies.

Third-Party Cookies

Some cookies on our website and app are placed by trusted third parties, including payment providers, game studios and analytics services. These third parties may set their own cookies when you interact with embedded content, such as live dealer tables or specific game providers featured across our casino playojo library. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie or privacy policy for further detail.

Third-party cookies may also be used by payment partners during deposit and withdrawal processing, helping to keep transactions secure and to support accurate tracking of play ojo withdrawal times and payment status.

Cookies Related to Your Account and Promotions

We use certain cookies specifically to support your PlayOJO account and the offers attached to it. For example, cookies may be used to confirm eligibility for a welcome bonus, to track use of a playojo bonus code, or to identify whether a play ojo coupon codes existing customers no deposit promotion applies to your account. Cookies also help us apply our OJOplus cashback correctly and ensure that OJO Levels, Kickers and other rewards are credited to the right player.

We may use cookies to remember whether you have already claimed offers such as playojo free spins no deposit, playojo 50 free spins, or a playojo 80 free spins promo code no deposit offer, in order to prevent duplicate claims and protect the integrity of our promotions under our Fair Play Policy.

How Long Cookies Stay on Your Device

Some cookies are session cookies, which are automatically deleted once you close your browser or app. Others are persistent cookies, which remain on your device for a set period, allowing us to recognise you on future visits to PlayOJO. The exact duration depends on the purpose of the cookie, ranging from a single session to several months.

Managing Your Cookie Preferences

You are in control of whether you accept cookies from PlayOJO. Most browsers allow you to view, delete or block cookies through their settings menu. Please note that if you disable essential cookies, certain features of our website or PlayOJO app, including your PlayOJO login and secure gameplay, may no longer function correctly.

• You can adjust cookie settings directly in your browser preferences.
• You can manage app permissions through your device settings if you use our PlayOJO casino app.
• You can opt out of certain targeted advertising cookies through industry opt-out tools where available.

We recommend reviewing your settings periodically, as we may introduce new cookies as our website, bingo rooms and slots library continue to grow.

Changes to This Cookie Policy

We may update this PlayOJO Cookie Policy from time to time to reflect changes in technology, legislation, or the way we operate PlayOJO. Any updates will be posted on this page, and we encourage you to check back periodically. Continued use of our website or PlayOJO app after any changes have been made indicates your acceptance of the revised policy.

Contact Us

If you have questions about how we use cookies, or about this policy in general, our support team is available to help. You can reach us via playojo live chat, available 24/7 once you are signed in, or by emailing support@playojo.com. We are committed to being transparent about how we use cookies and to supporting you as a valued member of the PlayOJO community.